Process traceability with Precision Metals & Plastics

Customer: Precision Metals and Plastics Ltd
Location: Aldridge, West Midlands
Industries: Automotive, Medical and Oil & Gas
Contact: Liam Roberts, MD

Traceability of processes was not reliable with their old paper based system. Precision Metals & Plastics is now faster and more efficient using Fitfactory.


Precision Metals & Plastics was founded by Liam Roberts in January 2006 with a staff of two. They operate mainly within the Automotive, Medical and Oil and Gas Industries, manufacturing high quality simple and complex CNC turned and milled components in all metals and plastics.

They are able to manufacture turned parts from 0.5mm. to 300mm. and milled components up to 700 x 400 x 250mm in quantities of one-off prototypes to production batches of thousands.

With ongoing investment in the latest technology and highly trained staff, they are able to offer their customers excellent quality and service.

Originally based in Birmingham, they moved to larger premises in their current location in 2012 and now have a staff of four and an annual turnover of £500,000.

Liam commented, “Until 2013, we worked with a manual paper-based system – Excel spreadsheets, Sage, etc., when we decided they needed a faster and more efficient system.”

Selection Process

Having looked at three systems, Liam settled for Fitfactory . He said, “I liked the simplicity, its functionality and what it could do for us. It was exactly right for our business.”

Implementing Fitfactory

Liam said, “The system was installed in one day. It all went extremely well. Fitfactory is always there with help and support if we need it. They are really good.”

Impact on Business

Liam concluded, “It has made an amazing difference to the way we run the business. There is everything we want in the system, everyone uses it and we no longer have to rely on human input and paperwork. There is traceability throughout. It has made us faster and more efficient and helped us to grow. It has just made life easier for me to run the business.”

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